MBCC Code of Conduct
This overview will provide all relevant policies and procedures that will be enforced during MBCC, and covers all volunteers, guests and partners participating at MBCC. This overview will introduce you to our Diversity, Equality and Inclusion Policy, our Harassment and Bullying Policy, our MBCC Reporting procedure as well as our Safer Space initiative, which are all relevant to everyone participating the festival – employees, volunteers and partners.
1.1 Mikkeller commits to be a place where diversity, equality, inclusion, and elimination of discrimination are our top priorities in all aspects of the business. Mikkeller is dedicated to be an organization that ensures all employees feel respected and able to perform at their best while being part of a workforce that truly reflects all parts of society.
1.2 When Mikkeller works with diversity, equality and inclusion, Mikkeller focuses on:
- Gender identity and reassignment
- Ethnic background
- Sexual orientation
- Pregnancy or maternity
- Marital or civil partnership status
1.3 Mikkeller commits to ensure diversity, equality, and inclusion in all aspects of the workplace and business activities.
1.4 Mikkeller commits to promoting dignity and respect for all, and a workplace where individual differences and the contribution of all employees are recognized and valued, whether the employment is temporary, voluntary, an intern, part-time or full-time.
1.5 Mikkeller commits to oppose and avoid discrimination based on the characteristics mentioned in section 1.2.
1.6 Mikkeller commits to oppose and avoid all forms of discrimination. This includes pay and benefits, terms and conditions of employment, dealing with grievances and behavior, dismissal, redundancy, parental leave, requests for flexible working, and selection for employment, promotion, training or other developmental opportunities in Mikkeller.
1.7 Mikkeller commits to cover all aspects of our operations in terms of how Mikkeller treats those who work for and with Mikkeller, how Mikkeller recruits and how Mikkeller engages with others within the Mikkeller community.
2.1 Mikkeller is committed to maintaining a workplace free from harassment and bullying (hereinafter referred to as “Harassment”). Mikkeller considers Harassment as discrimination. All employees, regardless of the nature of their employment, as mentioned in section 1.4., are required to work in a manner that prevents Harassment in the workplace.
2.2 Mikkeller considers the definition of Harassment to be harassing behavior based on (but not limited to) an individual’s:
- Sexual orientation
- Gender identity, reassignment or expression
- Ethnic background
2.3 Mikkeller commits to promote identification of, and to work against, hidden structures in the workplace, which might contribute to Harassment and/or create a possibility for harassing actions to take place. Any employee or individual covered by Mikkeller’s Harassment and Bullying Policy who engages in Harassment will be subject to remedial and/or disciplinary action (e.g. counselling, suspension, termination).
2.4 Harassment is unacceptable and is a violation of Mikkeller’s policies. Harassers may also be individually subject to liability. Employees of every level who engage in Harassment, including managers and senior management, or who allow such behavior to continue, will be penalized for such misconduct.
2.5 Any employee who experiences harassment is encouraged to report this to ensure that any violation of this policy is handled promptly. Any harassing conduct, including a single incident, can be addressed under Mikkeller’s Harassment & Bullying Policy.
3.1 Mikkeller encourages all participants at MBCC to report any concerns or complaints under Mikkeller’s policies as mentioned in section 1 and 2 above. Mikkeller encourages all participants to communicate any grievances in order to enable Mikkeller MBCC management to investigate the situation and act appropriately, as well as with the purpose to support Mikkeller MBCC in fostering a supportive and pleasant environment for everyone.
3.2 Mikkeller MBCC Reporting Procedure explains how participants and volunteers can voice their complaints. Volunteer managers and captains should be aware of everything that might hinder the volunteers’ work, so that managers and captains can take appropriate and immediate action. Participants of MBCC should have access to a fair reporting procedure in order to be heard, and to avoid conflict.
3.3 Mikkeller MBCC defines “grievance” as any complaint, problem, or concern of a participant or volunteer regarding their general experience.
3.4 Mikkeller MBCC Volunteers can report any of the following concerns (but not limited to):
- Harassment and bullying taking place at MBCC
- Health and safety
- Management and safety
- Brewers' behavior
- Guests' behavior
- Mikkeller Employees' behavior
- Colleagues' behavior
3.5 Mikkeller MBCC Volunteers who want to file a grievance can:
- Reach out to their Volunteer Captain
- Reach out to a Safe Space Volunteer who can facilitate a meeting including the Volunteer Captain
- Reach out to the Mikkeller MBCC Volunteer Manager
3.6 Mikkeller MBCC Volunteers, Employees or guests who face allegation have the right to:
- Respond to the allegations
3.7 Mikkeller MBCC commits to:
- Have a formal grievance procedure in place
- Communicate the procedure to all participants, volunteers, brewers and cooperating partners prior to MBCC
- Investigate all grievances promptly
- Treat all Mikkeller MBCC participants, volunteers, brewers and partners who file a grievance impartially
- Preserve confidentiality at all stages of the process
- Resolve all grievances to the extent possible
4.1 At MBCC 2021, we introduced the “Safer Space”- initiative. It is an initiative aimed at creating a safer atmosphere and create a separate space at the festival where participants can be escorted to if needed.
4.2 At MBCC, we will have a stand in the festival area that will be permanently manned by one of our Safer Space crewmembers. Everyone at the festival can come up to the stand if there is anything they need help with, need to talk with the Safer Space crew or have some concerns they want to address.
4.3 If the need arises, we have a Safer Space room that our Safer Space crew can escort festival participants. The purpose of the Safer Space room is to offer a place for people to eg. take a break, talk to any of the Safer Space crew in private or spend time in if they have experienced an uncomfortable situation. Professional conflict mediators will monitor the Safer Space room.
4.4 In addition to the Safer Space room and festival stand, there will be one or two Safer Space crew people monitoring the festival area at all times. They will be visible and ready to talk to people regarding any concerns they may have.
4.5 In all toilets at the festival there will be a poster with a QR- code for attendees to report any concerns. One of our employees will have an oversight of the reports and will contact either a Safer Space crewmember or Anne Sofi to handle any situation that may occur.
Mikkeller always welcomes feedback on how we can best promote and ensure equal opportunities throughout Mikkeller, as well as a healthy work environment free of Harassment.
Mikkeller encourages any employee, including volunteers, to inform their manager or the HR department (firstname.lastname@example.org) about any ideas, or desire to be involved with any of our existing initiatives. The HR department should always be contacted in this regard at the email address email@example.com, subject field: Mikkeller MBCC Environment
We hope that you will enjoy your time at MBCC!